Reference

How high7casino Handles Your Personal Information

Your privacy matters to how we operate — every piece of account data, payment detail, and browsing behavior we collect comes with a clear purpose and a clear limit.

Transparent data collectionPayPal, Venmo, Play+ payment data handled securelyAccount-level privacy controlsUS-focused data practicesClear retention and deletion rules
high7casino How high7casino Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Team online

Live Chat

Start a live chat from your account dashboard to ask about data access, correction requests, or to flag a privacy concern. Responses come from our account team, not a bot.

Email Support

Send a written privacy request to our support email. Use the address listed in your account settings under Contact Us. Include your registered email to speed up the lookup.

Account Settings

Several privacy preferences — communication opt-outs, cookie settings, and linked payment method removal — can be handled directly inside your account settings without contacting support.

HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can adjust non-essential cookie categories from the cookie banner at any time.

Account Security

Login sessions use encrypted connections. Any change to your linked payment method — whether PayPal, Venmo, or Play+ — triggers a verification step before it takes effect on your wallet.

Data Retention

We keep account and transaction records for as long as required under applicable US financial and gaming regulations. Once that period lapses, data is deleted or anonymized on a rolling schedule.

Requesting Changes

You can request a copy of the data we hold on you, ask us to correct inaccurate records, or request deletion where no legal retention obligation applies — start through live chat or email support.

Common Questions About Your Privacy at high7casino

These are the questions we hear most often about how your data is handled. If something isn't covered here, live chat or email support can pull up the specifics tied to your account.

We collect your name, email, date of birth, and the payment details you link — such as your PayPal account or Play+ card number. Device and location data is collected at login to protect your account from unauthorized access.

We share data only with processors needed to run your account — PayPal, Venmo, and Play+ for payments, and licensed game providers for lobby delivery. We do not sell your data for advertising.

Retention periods are set by applicable US financial and gaming regulations. Transaction records tied to PayPal or Play+ loads are kept for the legally required window, then deleted or anonymized.

Yes. Submit a data access request through live chat or the support email address in your account settings. We'll confirm your identity and provide a summary of the data we hold.

Go to your account wallet settings and select the payment method — PayPal, Venmo, or Play+ — you want to unlink. A verification step is required before any payment detail is removed.

We use session cookies for login continuity and optional analytics cookies. You can manage non-essential cookie categories through the cookie preference banner shown when you first visit the site.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.